KYOCERA Document Solutions Inc. positioned as a “Major Player” in IDC MarketScape

30 July 2013

KYOCERA Document Solutions Inc. positioned as a “Major Player” in IDC MarketScape

KYOCERA Document Solutions Inc., a leading manufacturer of document imaging solutions and document management systems, today announced it has been positioned as a Major Player, according to IDC's MarketScape: Worldwide Managed Print and Managed Document Services 2013 Hardcopy Vendor Analysis (July 2013). The report compares vendors offering worldwide managed print and managed document services.

KYOCERA has built its solution business expertise for almost a decade and continues to invest in its worldwide infrastructure with customised business applications, reliable MFPs and printers and personalised service solutions. KYOCERA aims to support companies in the optimisation of their processes and reduction of cost. “We are growing at a rate which far exceeds the industry average, thanks to strong growth in emerging MDS markets and winning Global 500 Companies' MDS deals,” said Ryuzo Morita, Director and Senior General Manager, Corporate Strategy Planning Division at KYOCERA Document Solutions. “KYOCERA MDS teams follow the 'Sales Excellence and Consulting Methodology' and our customer centric approach ensures we identify customers' pains before any assessment is started."

KYOCERA MDS optimises a customer’s document environment in five carefully designed phases: Assess Design, Implement, Manage and Optimize (ADIMO). The ADIMO process ensures a cohesive approach to customer needs by identifying their business challenges and then implementing a solution which can improve a customer’s overall performance and reduce costs. IDC’s Holly Muscolino, Research Director for the BuyerPulse Analysis: Managed Print and Document Services programme, said, "We were impressed with KYOCERA this year as it has improved in several areas in relation to competitive offerings. In customer interviews KYOCERA was noted for high levels of flexibility and adaptability in contracting and service delivery as well as its ecological approach, which spans the entire product development and delivery process."

Sustainability & Change Management
KYOCERA's core values ensure costs are reduced while impact on the environment is minimised and this is demonstrated across the ECOSYS product ranges. ECOSYS Technology extends from using highly durable components in imaging units all the way through to ensuring that virtually all packaging is made from recycled materials and is biodegradable. Waste produced over the life of a KYOCERA printer can be as much as 77% less than that produced by competitors. KYOCERA's comprehensive change management program was also highlighted due to the high priority placed on communication support before, during and after the MDS process. A complete set of collateral materials, including an end user newsletter ensure the customer is always well informed.

To read more about KYOCERA’s MDS solution approach please visit http://www.KYOCERAdocumentsolutions.com/mds/index.html



Scroll to top